• Outsourced 24/4

    Customer Serivces

    Service Overview:

    Incoming Customer Services Calls for any type of company/shop.


    Types of calls we can handle:

    • Pre-sales queries
    • Order confirmation
    • Payments
    • Billing and invoice queries
    • Level 1 technical support
    • Support ticket generation
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  • Receptionist Services

    Call Answering 24/7

    Service Overview:

    Incoming Virtual Receptionist Service for any type of company/shop.


    Types of calls we can handle:

    • Information Relaying
    • Message Taking for Staff Members
    • Message Taking for Departments
    • Call Redirection to Staff
    • Call Redirection to Departments
    • Data Logging and Handling
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  • eFraudCall Services

    Order Verification 24/7

    Service Overview:

    Outgoing Order Verification Calls for any type of company/shop.


    Types of calls we can handle:

    • Verify Orders Placed for virtual items
    • Verify Orders Placed on eBay Auctions
    • Verify Orders Placed for physical goods
    • Redirect Calls to Customer Services
    • Confirming Delivery and Billing Address
    • Verbal Order Authorization Recorded
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