Launch of the new PSW Call Me Widget
29th June 2011 - Posted By James Parmee Morris

At Phone Support Worldwide we constantly strive to come up with new and innovative technology that will make our customer service applications work harder for your company. With this in mind, we are proud to launch our latest application, the Phone Support Worldwide 'Call Me Widget'.

The Phone Support Worldwide 'Call Me Widget' has been designed to allow customers to contact your business in the most convenient way possible. A modern solution providing an up-to-date way to encourage customer interaction, the 'Call Me Widget' can help your business make more sales, receive payments on time and increase the overall reputation of your company.

The 'Call Me Widget' can be easily integrated into your company's website without the need for in-depth technological knowledge. Indeed, after simply inserting a few lines of code into your website, your 'Call Me Widget' function will be up and running.

Once installed on your site, your customers can use the 'Call Me Widget' to get through to one of our agents. Customers need to provide the telephone number they wish to be contacted on and the reason for their call. Once they have done this, their phone will ring and their browser page will display the estimated waiting time and connection details.

In the seconds before the call is picked up, our integration technology allows our Phone Support Worldwide agents to view your customer's reason for calling. This innovative technology means that when your customer is greeted by a Phone Support Worldwide assistant their details, invoice data or reference numbers have already been loaded up and are displayed in front of our staff member.

Meanwhile, in their browser interface, your customer will be able to see the name of who they are speaking to and how long they have been on the call. The whole process works seamlessly, saves both you and your customer time and is incredibly professional.

The 'Call Me Widget' is available free as part of every Phone Support Worldwide package. In terms of costs the application can work out far more budget friendly than traditional 'toll free' numbers. This is because you only pay for outgoing call costs and the per minute charges are far more favourable than many alternative services.

Additionally, in terms of convenience, the Phone Support Worldwide 'Call Me Widget' wins hands down, as you do not have the hassle of setting up a number for each country your customers are calling from. Bolstering its appeal, the application also has many customizable features. These put you in control of restrictions and variables, ensuring you stick to your determined budget and business plan.

As with all our virtual call centre services, your calls will be answered by highly trained staff in a style of your choosing. We believe that the 'Call Me Widget' has proven to meet all of its original aims. It encourages customers to call your company, it is time and cost effective and it is easy to integrate. However, there is no need to simply take our word for this. Why not explore the 'Call Me Widget' video tutorial or have a look at it live in action here and decide for yourself?

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